ABOUT THIS POLICY
Sports Prestige and Classics ltd
Of
Suite 1, West Court, Park Lane, Allerton Bywater, WF10 2AT are committed to protecting and respecting any personal information you share with us.
This statement explains what types of information we collect from you, how it is used by us, how we share it with others, how you can manage the information we hold and how you can contact us.
The contents of this statement may change from time to time so please check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.
We collect information about you when you engage with us either through our call centre, our website, other digital platforms or our partners. Some of this information does not identify you personally, but provides us with information about how you use our services and engage with us (we use this information to improve our services and make them more useful to you). The information we collect includes some or all of the following:
We will only process information that is necessary for the purpose for which it has been collected. The legal basis of processing will vary depending the type of service you have requested and we have listed some examples of our processing activities below;
Our “legitimate interests” as referred to in this document include our legitimate business purposes and commercial interests in operating our business in a customer-focused, efficient and sustainable manner, in accordance with all applicable legal and regulatory requirements.
We will never make automated decisions when processing your data nor will we use profiling techniques.
How do we share this information?
We do not sell your information to third parties, but we do work closely with third party suppliers who fulfil business activities for us. In these situations, we will only share the information that is necessary for the third party to perform the processing activity it was provided for, such as;
Some of these third parties may also be considered a data controller in respect of holding your personal data. In these cases, we will provide you with the privacy statements of those parties.
How long do we keep your information for?
We will not hold your personal information for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship. In any event, the retention period will be the statutory retention period unless there is a further legal or regulatory requirement to do so.
How can you manage the information we hold about you?
Under the data protection act you have certain rights in relation to the data we hold about you. Under
GDPR these rights are extended and listed below;
to obtain access to, and copies of, the personal information that we hold about you; to require that we cease processing your personal information if the processing is causing you damage or distress; to require us not to send you marketing communications.
Please note that these rights may be limited by data protection legislation, and we may be entitled to refuse requests where exceptions apply.
If you have a complaint regarding any aspect of how we handle your personal information, please write to us at the above address. If you are still not satisfied with the outcome of your complaint, you may write to the Information Commissioner’s Office at the following address:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/
The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that “commission” means any financial consideration.
If you would like us to disclose any potential commission we earn:
In-line with new legislation, if you would like SPC Cars to disclose any potential commission please make your request to our head office address on our contact page or by email to info@spc-cars.co.uk or by telephone: 01924 792716
Sports Prestige and Classics offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.
(Question) We will advise and make recommendations for you after we have assessed your needs – (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed – (Answer) YES
Sports Prestige and Classics, Suite 1, West Court Offices, Park Lane, Allerton Bywater, West Yorkshire, WF10 2AJ is authorised and regulated by the Financial Conduct Authority.
If you wish to make a complaint please contact Sports Prestige and Classics in writing at our registered office address; Suite 1, West Court, Park Lane, Allerton Bywater, WF10 2AT and we will be happy to respond. Alternatively; you can contact us by e-mail on; info@spc-cars.co.uk or call us on; 01924 792716. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.
It is the aim of Sports Prestige and Classics to provide a very high standard of service to every client. It is important to us that all complaints are resolved as quickly as possible and to the complete satisfaction of our clients.
This procedure explains how we will deal with any complaints. It also tells you what you can do if you think your complaint has not been resolved to your satisfaction.
If you have a complaint:
If you have a complaint about any aspect of our service then we would like to hear from you. You can contact us by telephone or in writing and your complaint will be resolved by the appropriate person in the shortest possible time. To help us to investigate and resolve your concerns as quickly as possible, you should in the first instance contact the department with which you have been dealing.
We will try to resolve your complaint immediately; however, sometimes, this may not be possible. In the unlikely event that we are not able to resolve your complaint by the end of the next business day, we will keep you informed of the progress of our investigations and provide our final response in writing providing our findings and the action to then take.
To register a complaint contact us by either:
If you have a regulated contract with us and are not satisfied with our final response, you may be eligible to refer the matter to the Financial Ombudsman Service. You must do this within six months of our final response. When we send you our final response, we will also provide you with a copy of the Financial Ombudsman Service’s explanatory leaflet.
If you have any questions in relation to our Complaints Handling Procedure, please contact us in writing at the address on the contact page of our website.
At Sports Prestige and Classics we are committed to giving you excellent customer service and treating you fairly. We are fully committed to providing the highest standards of client service and advice and we never forget that you have a choice of supplier and are grateful that you’ve chosen us.
Treating Customers Fairly (TCF) is one of the key principles set by the Financial Conduct Authority to ensure fair treatment of customers, by improving standards across the financial industry.
As a part of this, Sports Prestige and Classics follows the relevant aspects of the Financial Conduct
Authority’s six guiding principles on how to engage with our customers. These are known as the ‘Treating Customers Fairly’ principles and govern how we communicate with customers, the level of service we provide and the fairness of our products and procedures.
If you have a regulated contract with us and are not satisfied with our final response, you may be eligible to refer the matter to the Financial Ombudsman Service. You must do this within six months of our final response. When we send you our final response, we will also provide you with a copy of the Financial Ombudsman Service’s explanatory leaflet.
If you have any questions in relation to our Complaints Handling Procedure, please contact us in writing at the address on the contact page of our website.
The Financial Conduct Authority is the independent regulator of financial services. The Financial
Conduct Authority require us to provide you with a document called an ‘Initial Disclosure Document’. This document provides information about us, the products we offer, the services we will provide, what we charge for our services, who regulates us, what to do if you have a complaint and details about the Financial Services Compensation Scheme.
We will provide you with either comparable details of firms most appropriate to your lending or purchase requirements or general information relating to finance products. In assessing your requirements we may seek such information about your personal circumstances and objectives as might be relevant in order to enable us to identify your needs. It is important that you provide us with accurate and relevant information. You will not receive advice, or a recommendation from us, but we may ask questions to narrow down the selection of firms offered, from which you can more easily make your own choice if you so wish.
As a Financial Conduct Authority regulated credit broker we can introduce you to a range of lenders who may be able to help you finance your vehicle and provide other products/services.
We charge a fee for our Business contract hire and personal contract hire of £250.00 + VAT and £250.00 incl VAT respectively. We are a commission and fee-based organisation which means that we may receive a payment(s) or other benefits from finance providers should you decide to enter into an agreement with us. These fees may be variable or pre-set dependent on the product and the volume that we place with the chosen supplier.
Sports Prestige and Classics is authorised and regulated by the Financial Conduct Authority. Our firm's reference number is 786018. You can verify this on the Financial Conduct Authority’s Register by visiting the Financial Conduct Authority’s website: http://www.fca.org.uk/register/ or by contacting them on 0300 500 8082.
Other services we offer are not regulated by the Financial Conduct Authority however the Financial Ombudsman Services has now been extended to handle some complaints under the Consumer Credit Act.
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If you would like to read more see our privacy policy
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern SPC Cars Ltd. relationship with you in relation to this website.
The term “Sports Prestige and Classics” or “us” or “we” refers to the owner of the website whose registered office is Suite 1, West Court, Park Lane, Allerton Bywater, WF10 2FY. Our company registration number is 10611582. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This is a simple guide to how you would place an order with us and the process until delivery. If you have any questions at all regarding this please contact us.
We can provide any variation on any vehicle and quote for any additional accessories you may require.
A credit line will need to be established before any order can be placed, exactly like any Dealership would have to do.
Faxed or posted orders are acceptable with an authorised signature to confirm your acceptance of the rental quoted.
We will place an order with a dealer on your behalf. Our dealer network offers a very high level of service standards and back up. All cars are covered by full manufacturer’s nationwide warranties and can be serviced by your local dealers.
A Direct debit form and a contractual agreement will need to be signed confirming the terms of the arrangement.
Delivery can be made nationwide by our dealership network for no additional cost. There will be a professional handover by the delivery driver at the point of delivery to enable you to familiarise you with your new vehicle. Alternatively, depending on the distances involved, you may be able to collect your car direct from the Dealer – this can be discussed during the Order process.
A simple and cost-effective way to fund any number of vehicles.
Contract Hire, sometimes referred to as an Operating Lease, is a long term rental agreement. Contracts range from 12 to 60 months and are tailored to the businesses requirements.
The Contract Hire Company reclaims the VAT on the original purchase, which reduces your monthly rentals (which are + VAT). Contract Hire is a very popular choice for VAT registered companies as they can claim back 50% of the VAT on the finance element for cars and generally 100% for commercials (subject to no private use, no exempt turnover and not being on the Flat Rate VAT Scheme).
On contracts with maintenance the VAT on the service element is 100% recoverable. One of the major benefits is that there are no disposal worries as the future value is underwritten by the leasing company. Another benefit of Contract Hire is that it is generally ‘off balance sheet funding’ (subject to legislation change) which means it can improve your gearing ratio (assets to borrowing ratio) and therefore possibly your borrowing ability in the future.
Lease Purchase is for people who would like to own a vehicle but do not necessarily have the money to buy one immediately.
Lease Purchase is another type of vehicle finance which is ideal for non VAT registered customers who eventually wish to take ownership
It is a flexible product and it is possible to put down a larger initial payment, which has the advantage of reducing the monthly payments. The monthly cost is worked out on the difference between the retail value and the depreciation value plus interest. This means that choosing Lease Purchase for a vehicle which holds its value will work out in your favour.
The main difference between Lease Purchase and Contract Purchase is that instead of having the choice at the end of the contract to purchase the vehicle, which you would have with Contract Purchase, you have already entered into a contract to purchase the vehicle at the end of the contract with Lease Purchase.
This contract is only for those who are absolutely sure that they want to take ownership of the vehicle at the end of the contractual period, and pay any balloon payments attached to the contract. Lease Purchase agreements typically last between 2 and 4 years although the agreement can be settled at any time throughout the contract.
As the name suggests Personal Contract Hire (also known as personal leasing) is simply contract hire but for individuals
Personal Contract Hire (PCH) is based on a fixed-term contract where customers pay an agreed monthly charge for the use of a vehicle for a previously agreed period.
It benefits customers wishing to eliminate the financial risk associated with disposing of a vehicle. Contracts are usually taken over two, three or four years, providing a high level of flexibility. Some contracts can be formally extended beyond the end of contract date if required. Just ask and we can answer any of your questions regarding extending your contract.
PCH is very similar to business Contract Hire; both are based on a fixed annual mileage agreed on inception of a contract. You will need to decide how many miles you drive each year before quotations can be obtained. Once you have stated how many miles you drive in a year and considered which vehicle you would like to lease a quote can be created for you by one of our sales team.
Regulations with regard to making mileage amendments after contracts are live vary from funder to funder, so it is always better to be as accurate as you can be. If you do exceed the agreed allowance at the end of your contract you will pay an excess mileage charge, which will have been agreed upon prior to signing the finance agreement.
Please remember this when deciding upon you annual mileage. If you are looking to have predictable motoring costs adding maintenance to your monthly payment is easy. Maintenance is there to put your mind at rest should any challenges arise with your vehicle and generally covers servicing, routine maintenance, tyres, exhausts and batteries.
Please note that it is responsibility of the person named on the finance agreement to arrange and pay for fully comprehensive insurance for the vehicle. It is important that the vehicle is returned in accordance with the guidelines set out in the ‘Fair Wear and Tear Guide’, a copy of which is made available to customers when they are near the end of their PCH agreement.
Personal Contract Purchase (PCP) is a type of vehicle finance agreement for personal customers looking to fund a new or used vehicle in a manageable way.
The monthly payments are not subject to VAT, however if you do take out the optional service package then you will have to pay VAT on the service costs.
You will have to make a decision at the end of the contract as to whether you wish to sell the vehicle, return it or keep it – this is often seen as an advantage to most people. You must have fully comprehensive vehicle insurance
PCP is ideal for any individual who would like options at the end of their finance agreement. PCP customers make an initial payment when they first take out the contract, then pay fixed monthly payments and finally have an Optional Final Payment (OFP) at the end at the end of the contract which is also referred to as the GFV (Guaranteed Future Value).
You can trade in or sell your vehicle at a dealership and take another vehicle from them. If the trade in value is larger than the OFP you will be able to use the difference towards a deposit on a new vehicle. Or, you can simply return the vehicle to the funder, as long as you have not exceeded the mileage and the vehicle is in an appropriate condition for its age there will be no charge. Finally, you can keep the vehicle either by paying the OFP in full or you will find that most companies offer the opportunity to refinance the OFP.
To proceed with brokering a vehicle contract hire / consumer credit finance request, we are obliged to bring the following information to your attention:
For us to proceed further in supplying our Brokering Services, please can you reply to this ‘Information Notice’ confirming that the details contained in it are yours, accurate and that you are content to proceed. Any undue delays in receiving confirmation may impact on the finance rental rates quoted.
01977 348 595
info@spc-cars.co.uk
Sports Prestige and Classics Ltd
The Motorist
New Lennerton Lane
Sherburn in Elmet
Leeds
LS25 6JE
Terms & Conditions | Privacy Policy
Sports Prestige and Classics Ltd is authorised and regulated by the Financial Conduct Authority FRN 786018.
Sports Prestige and Classics Ltd is a credit broker not a lender.
ICO Registration ZA493452. Company Number 10611582.
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